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Prime Day 2.0, Profitability Challenges for Amazon, & Omni Benchmark

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60% of General Merchandise and 44% of Food & CPG brands plan to participate in Prime Day #2: Last In our latest benchmark, we found that over half of vendors are planning on participating in Amazon's Prime Day-like event this Fall with another 30-35% still evaluating the opportunity. Given this event…

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E-Grocery Consumer: Price Sensitivity & Future Usage Outlook; Live Shopping

E-Grocery Consumer: Price Sensitivity & Future Usage Outlook; Live Shopping

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How do consumers view e-grocery platform pricing compared to in-store? In our latest study tracking 1800 online grocery shoppers it was clear that the online grocery players fall into 3 tiers in terms of consumer price perception. First, is Walmart.com which is by far perceived as being most fair / cheapest…

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Packages processed in AMZL Warehouse

Heavy Ordering at Amazon; Online Order Frequency; Boxed 4Q21 Results

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Brands are seeing heavy orders from Amazon: Over the last ~60-90 days, we have been hearing that Amazon has been ordering heavier than normal for a lot of vendors, bulking up its weeks-on-hand supply at Amazon fulfillment centers. The biggest driver to these heavier orders appears to be Amazon's improved capacity…

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Consumer Survey Highlights Continued eCommerce Share Growth

eCommerce Share, Target Digital up 275%, Walmart.com and Online Grocery Growth

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Feedback from our most recent COVID-19 consumer survey indicates shoppers continue to migrate online due to the ongoing crisis. Within general merchandise, eCommerce share accelerated by 5 points since our last survey (now at 55%), with 58% expecting to purchase online over the next 30 days (vs. 54% in last…

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Target Same Day Service

Amazon Posts, Target’s Same-Day Services, Walmart’s New Omnichannel Team

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We continue to hear more manufacturers testing Amazon's new Posts feature, which essentially looks similar to an Instagram post and can be found on various different areas of the mobile site, such as on brand-owned detail pages, related brand detail pages, related post feeds and category feeds (Amazon chooses where…

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eComm Logistics, Target Loyalty, Amazon Sales

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Logistics Remains a Focus for eTailers as Amazon Continues to Raise the Bar Amazon’s announcement last quarter that Prime Shipping would move to overnight delivery from the prior two-day, appeared to drive increased sales for Amazon and allow the eTailer to take share. In response, other eTailers looked to increase…

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Retailers Plan Deals to Compete with Prime Day

Analytics Teams; Prime Day Competition; eBay and Alibaba

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eCommerce Team Benchmark Shows Brands Increasingly Leveraging AnalyticsOur research shows analytics can be one of the most important tools for building a successful eCommerce strategy, but oftentimes this area has lacked resources as it can be difficult to lay out the business case. However, our Teams Benchmark suggests that over…

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Amazon Pallet Program, Delivery Race, Bottlenecks

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Pallet Ordering at Amazon We have heard Amazon’s pallet ordering program come up more frequently over the last month. This program enables manufacturers to sell Amazon pallet quantities in exchange for a discount. The value of such a program will depend on several company-specific factors (discount required, potential savings, etc.),…

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