2024 eCommerce Summit
We're heading back to the West Coast... Save the date for CRC's 2024 eCommerce Summit in San Diego. Join us on Tuesday, October 1, 2024 when we converge for the 12th year to share actionable insights across digital commerce. As always, anticipate engaging sessions from cutting-edge brands, leading service providers,…
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The New Customer Metrics Webinar
How brands can calculate & optimize customer metrics across retailers for scale in connected commerce Thought Leader Webinar Featuring Stackline Today brands face increased competition, escalating acquisition costs, and diminished customer loyalty. However, the solution isn’t more of the same. It’s something new. Leaders from organizations – from brand,…
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Building Multichannel Packaging & Supply Chain Strategies That Enable Brand Growth & Optimize Total Network Costs
CRC Thought Leader Webinar Featuring Menasha Packaging Company Are you struggling with how to optimize your packaging and merchandising supply chain across all channels (in-store and online) where opportunities exist for your brand? Join Cleveland Research Company and Menasha Packaging on Tuesday, March 21 at 2:00 pm ET for…
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Beyond the Text S2-E1: eCommerce Organizations in 2023
Since the publication of our eCommerce organizational report and benchmark in early January 2023, we have received a lot of inbound questions on the information covered. In kicking off our 2023 Audio Report Series, CRC’s Nick Fischietto talks through how when it comes to the integration of eCommerce into organizational…
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Walmart Connect Update, 2Q22 eCom Recap, Amazon Seller ‘Packable’ Ceasing Operations
Walmart Connect Update - positive feedback in light of cost pressures brands are facing: In our latest Walmart Connect Update, we take a look at how brands are investing into the platform given macroeconomic pressures. Overall we've seen that brands are still investing on budget given the high conversion rate of…
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Prime Day investments, Amazon’s fall promotional event, B&M foot traffic
Food & CPG Brands pulling back for Prime Day this year:In terms of the July sales event, our latest insights indicate that a net 7% of Food & CPG brands plan to spend less on Prime day in 2022 than in 2021. Conversely, a net 45% of General Merchandise brands plan…
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Retailer Capacity Constraints; Walmart Connect; Amazon Assortment
Retailers facing growing capacity constraints; Amazon looks well positioned vs. peers:Our team recently published a report focusing on the growing capacity constraints across retailers which we anticipate will likely drive markdowns and replenishment cuts across categories. Our research points to mounting capacity constraints impacting stores and distribution centers in recent…
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Amazon aggregators, Amazon labor capacity, Macro labor demand
Amazon aggregators: consolidation, layoffs, and leadership changes: Recently, there looks to have been an inflection in the aggregator space which has brought on consolidation, layoffs, and leadership changes. We believe a combination of factors including rising costs, elevated CACs, debt covenants, tougher fundraising environment, and more modest sales are leading…
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Amazon Price Increases & Instacart Consumer Insights Portal
Pricing action does not look to be enough to fully offset input cost inflation for majority of brands: In our latest benchmark we have found that Amazon price increases have not fully covered input cost inflation for brands, resulting in margin compression for 58% of brands surveyed. Given the significant increase…
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