Tag: Amazon Back To CRC Insights

Amazon, much like its technology peers Google and Facebook, has continued to face antitrust concerns for multiple years now across global regions, stemming from dominance in their respective areas, privacy concerns, and content concerns.

Return to “Normal”; Antitrust Charge in Europe; Income Breakdown

While the COVID-19 crisis will leave us with a “new normal,” we have been gauging when consumers expect to resume behaviors that were considered commonplace prior to the crisis, such as going out to eat and shopping at an indoor... Read More

Amazon summer sale

Renewed Focus on Drop Shipping; Amazon Summer Sale; Walmart Digital Mix

Our research indicates a significant uptick in drop shipping as eTailer capacity constraints and inefficiencies have limited the ability to fulfill demand.  Many vendors are proactively increasing their drop ship activity to minimize supply chain issues and better serve demand. ... Read More

Facebook makes progress on social commerce

Amazon Media; Social Commerce Update; Material Acceleration in eCommerce Growth

Amazon’s advertising business grew 44 % during 1Q (ending March 2020), up from 41% during the prior quarter. In our research, 1P manufacturers on average were increasing the amount of spend with Amazon’s paid search advertising units (AMS), citing continued... Read More

Amazon Shipping Times Returning to Normal

Government Stimulus, Amazon Shipping, Wayfair up 90%

Feedback from our most recent consumer survey indicates that around 60% of consumers have received a government stimulus check, with an additional 27% expecting to receive one soon. Of those who have received government stimulus, our data indicates that they... Read More

Extended Shipping Times Hurting Amazon “non-essential” Sales

Amazon Shipping Times, Best Buy Online up 250%, eCommerce Share Gains

Our most recent Amazon Vendor Benchmark indicates shipping times are delayed by 2.5-4.6 days on average for manufacturers in the benchmark. Our research suggests this has hurt conversion rates to a degree on Amazon, opening the door for its rivals... Read More

Essential Categories Seeing Stronger Sales on Amazon

Essential Product Sales, In-Store Shopping Bans, Amazon COVID-19 Cases

The second round of our Amazon manufacturer benchmark indicates that Amazon’s focus the last 10 days has resulted in a widening performance disparity between essential and non-essential categories. This played out with a much wider dispersion in sales in March... Read More

Consumers’ Reacting to COVID-19 with More Online Shopping

Shift to Online; Ad Revenues Falling; Amazon Winning Share

Our consumer study published earlier this week suggests consumers are moving more purchasing online as they are stuck at home. According to the study, consumers are planning to increase online purchases 20%, making 49% of their purchases online over the... Read More

Amazon Introducing One Tap Ratings

SIOC Update, One Tap Reviews, Amazon Advertising

Several members of our eCommerce Council emailed us recently asking if we had heard of Amazon updating the SIOC requirements. Our understanding is that most members with non-sortable products have received communication from Amazon indicating the specs that determine if... Read More

Amazon’s Results Highlight Marketplace, Prime and One Day

Amazon’s Growth, YouTube and Instagram, FC Investments

Amazon’s 4Q19 results came in very strong, with 1P sales growing 15% Y/Y (vs. 22% last quarter) and 3P sales reaching 30% Y/Y (vs. 27% last quarter). This translates to an estimated $12B in gross merchandise value in N. America... Read More

Department of Homeland Security Looks to Combat Counterfeiting

Amazon’s Future, Government Counterfeit Recommendations, Amazon Earnings

In our recent eCommerce Forecasts report we looked into Amazon over the next several years and saw several key changes occurring for the eTailer. The most notable is likely the continued shift towards 3P sales, which, as we noted previously,... Read More

Cleveland Research Company

1375 E 9th St #2700
Cleveland, OH 44114