Tag: 3 Things Back To CRC Insights

Amazon Activations Recovering; Counterfeit Crimes Unit; Highest Outperformance in Two Years

Our research throughout the COVID-19 crisis has suggested manufacturers tended to invest more deeply into AMS so long as they were able to stay in stock. The most recent benchmark suggests that principle remains, as we now see a net... Read More

Instacart partners with Staples

Rising 2020 Forecasts; Instacart Expands; US Ranks Second for Relief Packages

Forecasting the remainder of the year is challenging considering the duration of the COVID-19 crisis seems to stretch out further each month. In addition, it remains uncertain the degree to which new shoppers now prefer online channels to B&M channels.... Read More

Amazon, much like its technology peers Google and Facebook, has continued to face antitrust concerns for multiple years now across global regions, stemming from dominance in their respective areas, privacy concerns, and content concerns.

Return to “Normal”; Antitrust Charge in Europe; Income Breakdown

While the COVID-19 crisis will leave us with a “new normal,” we have been gauging when consumers expect to resume behaviors that were considered commonplace prior to the crisis, such as going out to eat and shopping at an indoor... Read More

Amazon summer sale

Renewed Focus on Drop Shipping; Amazon Summer Sale; Walmart Digital Mix

Our research indicates a significant uptick in drop shipping as eTailer capacity constraints and inefficiencies have limited the ability to fulfill demand.  Many vendors are proactively increasing their drop ship activity to minimize supply chain issues and better serve demand. ... Read More

Bankruptcies on the Rise

Bankruptcies; Instagram Checkout and Retailers; Online Grocery Demand

Last month's bankruptcy filing by Tuesday Morning follows a number of retail and brand bankruptcies that we have been tracking since the start of the COVID-19 crisis, including Pier 1 Imports, J.C. Penney, and others. These retailers were pushed over the proverbial... Read More

Facebook makes progress on social commerce

Amazon Media; Social Commerce Update; Material Acceleration in eCommerce Growth

Amazon’s advertising business grew 44 % during 1Q (ending March 2020), up from 41% during the prior quarter. In our research, 1P manufacturers on average were increasing the amount of spend with Amazon’s paid search advertising units (AMS), citing continued... Read More

Amazon Shipping Times Returning to Normal

Government Stimulus, Amazon Shipping, Wayfair up 90%

Feedback from our most recent consumer survey indicates that around 60% of consumers have received a government stimulus check, with an additional 27% expecting to receive one soon. Of those who have received government stimulus, our data indicates that they... Read More

Etsy Reports Strong 1Q GMS Growth and 2Q Guidance as April GMS up 130% Y/Y

Cautious Consumers; Etsy Up 130%; Amazon Growth

Consumers Likely to Wait to Return to Normal ActivitiesIn our most recent consumer study, we found that while a majority of respondents expect the COVID-19 crisis to subside by the end of July, they are likely to wait longer to... Read More

Four-Year Step Change

Four Year Leap; eBay GMV; Amazon Earnings

The COVID-19 crisis has led to an enormous mix shift towards digital. Based on our benchmark results, manufacturers expect eCommerce to reach 21% of their U.S. retail sales in 2021, up from 15% seen in 2019. These results are consistent... Read More

Consumer Survey Highlights Continued eCommerce Share Growth

eCommerce Share, Target Digital up 275%, Walmart.com and Online Grocery Growth

Feedback from our most recent COVID-19 consumer survey indicates shoppers continue to migrate online due to the ongoing crisis. Within general merchandise, eCommerce share accelerated by 5 points since our last survey (now at 55%), with 58% expecting to purchase... Read More

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