Tag: 3 Things Back To CRC Insights

amazon in-garage

Amazon 1Q Results; In-Garage Delivery; Sales in Canada

Outside of its physical stores segment, which is driven by Whole Foods, Amazon delivered steady to accelerating growth rates in all of its business segments, with both N. America and International markets performing well. These results are even more impressive... Read More

Amazon subscribe and save

Subscribe & Save; Amazon Launches New Beta; Amazon Sales Trends

Amazon Subscribe & Save - Vendor-Funded Manufacturer Coupons:Our recent Amazon Supplier Benchmark indicated that over 80% of companies using Subscribe & Save (S&S) have run vendor-funded manufacturer coupons on their S&S items, a relatively new offering from Amazon in N.... Read More

Lowe’s Organizational Structure; Bezos’ Last Letter; Millennials Shopping Online

 Our work suggests Lowe’s is working to rearrange its organizational structure to more closely match other big box retailers like Walmart, Target, and Home Depot. Contrary to in the past, online and brick & mortar merchants seem to be aligned... Read More

online grocery boomers

Boomers and Online Grocery; Amazon’s New Private Label Brand; Prime Members’ Flexible Fulfillment

 Our generational consumer study shows COVID-19 drove online grocery adoption for all generations, but most notably for Boomers as 58% of these shoppers reported that they started to shop for groceries online sometime between March and December of 2020 (compared... Read More

consumer insights

Ocean & Air Costs; B&M Amazon Stores; Online Retailor Survey

 Our research indicates shippers should prepare for ocean and air freight costs to be 100% above pre-COVID levels through 2022 as strong demand (ocean) and capacity scarcity (air) persists. The most notable changes over the past 60 days is the... Read More

consumer insights

Latest Consumer Insights; Chewy’s 4Q Results; 1Q Amazon Sales Growth

In our recent consumer study comparing seven key online retailers for general merchandise, the majority of consumers reported plans to use the sites for a similar amount of purchases a year from now, with a net 33% expecting to use... Read More

Online Grocery Convenience

Online Grocery Convenience; Amazon Apparel; Retail Memberships

Based on our recent survey, convenience and saving time were the top two reasons cited by consumers for why they buy groceries online, which aligns with the results of our 2020 survey as well. These are characteristics that should be... Read More

Walmart Digital Initiatives

Walmart Digital Initiatives, Yahoo! Shops, Online Grocery Price Perception Improvements

Walmart has several digital initiatives in place including a push for a more positive Walmart+ experience score, improving pick-up and Walmart Connect capabilities, and growing delivery. Priorities for Walmart Connect include growing offerings, introducing in-store experiences and unifying paid search... Read More

online grocery growth

Amazon Order Variability; Amazon Fresh UK; Online Grocery Growth

Despite positive reception to online grocery growth, businesses are frustrated with Amazon’s algorithmic ordering patterns because of demand planning and inventory management. 79% of brands report inaccurate forecasting from Amazon and 95% reported week-to-week ordering variability. Due to this, 71% of... Read More

Amazon demand trends

Amazon Demand Trends; Target’s Same Day Services Up 235%; Q4 Digital Sales

Our research suggests demand trends remain very strong 1Q to-date and brands and Amazon management alike expect elevated demand to continue for the near term at least. In many categories, Amazon appears to be ordering aggressively in 1Q as it works... Read More

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