Category: eCommerce Back To CRC Insights
Amazon Activations Recovering; Counterfeit Crimes Unit; Highest Outperformance in Two Years
Our research throughout the COVID-19 crisis has suggested manufacturers tended to invest more deeply into AMS so long as they were able to stay in stock. The most recent benchmark suggests that principle remains, as we now see a net... Read More
Rising 2020 Forecasts; Instacart Expands; US Ranks Second for Relief Packages
Forecasting the remainder of the year is challenging considering the duration of the COVID-19 crisis seems to stretch out further each month. In addition, it remains uncertain the degree to which new shoppers now prefer online channels to B&M channels.... Read More
Return to “Normal”; Antitrust Charge in Europe; Income Breakdown
While the COVID-19 crisis will leave us with a “new normal,” we have been gauging when consumers expect to resume behaviors that were considered commonplace prior to the crisis, such as going out to eat and shopping at an indoor... Read More
Renewed Focus on Drop Shipping; Amazon Summer Sale; Walmart Digital Mix
Our research indicates a significant uptick in drop shipping as eTailer capacity constraints and inefficiencies have limited the ability to fulfill demand. Many vendors are proactively increasing their drop ship activity to minimize supply chain issues and better serve demand. ... Read More
Bankruptcies; Instagram Checkout and Retailers; Online Grocery Demand
Last month's bankruptcy filing by Tuesday Morning follows a number of retail and brand bankruptcies that we have been tracking since the start of the COVID-19 crisis, including Pier 1 Imports, J.C. Penney, and others. These retailers were pushed over the proverbial... Read More
Amazon Media; Social Commerce Update; Material Acceleration in eCommerce Growth
Amazon’s advertising business grew 44 % during 1Q (ending March 2020), up from 41% during the prior quarter. In our research, 1P manufacturers on average were increasing the amount of spend with Amazon’s paid search advertising units (AMS), citing continued... Read More
Government Stimulus, Amazon Shipping, Wayfair up 90%
Feedback from our most recent consumer survey indicates that around 60% of consumers have received a government stimulus check, with an additional 27% expecting to receive one soon. Of those who have received government stimulus, our data indicates that they... Read More
Cautious Consumers; Etsy Up 130%; Amazon Growth
Consumers Likely to Wait to Return to Normal ActivitiesIn our most recent consumer study, we found that while a majority of respondents expect the COVID-19 crisis to subside by the end of July, they are likely to wait longer to... Read More
Four Year Leap; eBay GMV; Amazon Earnings
The COVID-19 crisis has led to an enormous mix shift towards digital. Based on our benchmark results, manufacturers expect eCommerce to reach 21% of their U.S. retail sales in 2021, up from 15% seen in 2019. These results are consistent... Read More
eCommerce Share, Target Digital up 275%, Walmart.com and Online Grocery Growth
Feedback from our most recent COVID-19 consumer survey indicates shoppers continue to migrate online due to the ongoing crisis. Within general merchandise, eCommerce share accelerated by 5 points since our last survey (now at 55%), with 58% expecting to purchase... Read More
