Tag: Coronavirus Back To CRC Insights

A Career-Defining Internship… But Make It Virtual?

Ah the junior year summer internship. Pivotal in many collegiate journeys, yet it's also the first thing to get cancelled in a world-wide pandemic (understandably so). That's exactly how my spring semester at Zoom University (Miami Univeristy) was coming to an... Read More

WFH Expectations; Lowe’s Supply Chain Improvements; Kroger Looks to Expand

Consumer expectations for returning to the office have worsened according to our latest consumer study results, with 51% of workers expecting to go in for work in the month of October compared to ~70% in our July study. This aligns with... Read More

Amazon 2Q Earnings; Home Depot Enhancing Omnichannel Distribution; Wayfair Turns Profitable

Last week Amazon reported earnings for what proved to be a phenomenal quarter, despite the high costs related to COVID-19 ($4B+). During the second quarter, the company grew its GMV an estimated $36B+, to ~$113B. To put that in context, this... Read More

eCommerce Growth; Bezos’ Testimony; eBay and Shopify 2Q Results

According to our interview with Michael Lagoni, Founder and CEO of Stackline, eCommerce growth has normalized around 60-70% year over year for the past several months. This is down from 80-90% growth in March and April, but is well above... Read More

Extended Shipping Times Hurting Amazon “non-essential” Sales

Amazon Shipping Times, Best Buy Online up 250%, eCommerce Share Gains

Our most recent Amazon Vendor Benchmark indicates shipping times are delayed by 2.5-4.6 days on average for manufacturers in the benchmark. Our research suggests this has hurt conversion rates to a degree on Amazon, opening the door for its rivals... Read More

Consumer Study Shows Routines Changing

Consumer Routine Changes, Costco eComm Up 50%, Fastest Growing/Declining Categories

Our most recent consumer study published this week shows 86% of consumers are drastically altering their daily routines (+12 points from earlier in March) and on average expect the crisis as well as their altered shopping behaviors to persist for... Read More

Essential Categories Seeing Stronger Sales on Amazon

Essential Product Sales, In-Store Shopping Bans, Amazon COVID-19 Cases

The second round of our Amazon manufacturer benchmark indicates that Amazon’s focus the last 10 days has resulted in a widening performance disparity between essential and non-essential categories. This played out with a much wider dispersion in sales in March... Read More

Consumers’ Reacting to COVID-19 with More Online Shopping

Shift to Online; Ad Revenues Falling; Amazon Winning Share

Our consumer study published earlier this week suggests consumers are moving more purchasing online as they are stuck at home. According to the study, consumers are planning to increase online purchases 20%, making 49% of their purchases online over the... Read More

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