Amazon Priority Catalogue and Supplier Pack Hierarchy
Our most recent eCommerce research report overs Amazon’s new Priority Catalog beta (aka “brand lock” or “catalog lock”). The catalogue is a part of an effort to minimize the ability of 3P sellers to disrupt product page content and create unruly variations. The program effectively “locks” the brand owner’s…
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Amazon & Instacart: DSP Investment, Ad Spend, and Product Page Advancements
Amazon DSP (Demand Side Platform) is an important component of brands’ Amazon Advertising strategy due to the prevalence throughout the consumer’s path to purchase, as well as Amazon’s growing influence in areas outside the shopping site, such as Twitch and Fire TV. According to our benchmark, 75% of all brands…
Read More Amazon 1Q Results; In-Garage Delivery Expands; Sales in Canada Decline
Outside of its physical stores segment, which is driven by Whole Foods, Amazon delivered steady to accelerating growth rates in all of its business segments, with both N. America and International markets performing well. These results are even more impressive considering 4Q20 benefited from Prime Day falling in the quarter,…
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Post-Pandemic Retention, Costco Holds Off on BOPIS, Holiday Promotional Plans
We recently surveyed 1,386 general merchandise consumers across seven key online retailers to determine how these retailers are performing, which ones are leading and lagging on different dimensions, and to what degree consumers think they’ll use these eCommerce sites post-pandemic. When considering post-pandemic retention, a net 83% report being comfortable…
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Consumers Returning to Stores; Walmart’s Special Bonuses; ’21 Growth on Amazon
Our consumer research suggests delivery to home has continued to decline for the past month for groceries but has remained relatively consistent for general merchandise purchases. For groceries, the peak appears to have occurred in May with 31% of consumers reporting they received deliveries to the home vs. 17% in…
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Instacart’s National Reporting; New Amazon Warehouse Rules; Return to Normal
In our most recent research, Instacart has been called out as offering a range of good activations including search advertising, national coupons, and free shipping programs. The one downside to participating in these programs is that Instacart only reports the national results, rather than illustrating performance/results at the individual retailer…
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Digital Activation; Changes to Amazon Seller Profiles; China’s Shopping Holidays
Our most recent report on commerce marketing highlighted steady, but perhaps, slow progress from Amazon’s key omnichannel rivals. In our research, brands are continuing to look for more advanced analytics and activation options across Walmart, Target, and Kroger in particular. While these retailers are eager to build a robust advertising business…
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Costly eCommerce Growth, COVID-19 Bonus Pay, China Retail Slow to Recover
COVID-19 created an unprecedented shift to eCommerce, representing a significant change in eCommerce acceleration. While many brands have seen tremendous growth since the start of the crisis, eCommerce represents a headwind to profitability for omnichannel retailers. According to our research, 29% of manufacturers have already seen key omnichannel customers looking…
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Amazon Activations Recovering; Counterfeit Crimes Unit; Highest Outperformance in Two Years
Our research throughout the COVID-19 crisis has suggested manufacturers tended to invest more deeply into AMS so long as they were able to stay in stock. The most recent benchmark suggests that principle remains, as we now see a net positive number of both essential and non-essential manufacturers investing more,…
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