Welcome to Cleveland Research Company’s 6th Annual eCommerce Summit, a conference designed to equip you to be a Catalyst for Change inside your organization – identify the needle moving opportunities, challenge the status quo, and make the right investments for the long term.

In designing this year’s Summit, we packed the agenda with thought leaders, experts, eTailers and practitioners covering advertising, voice, organizational structure, digital content, 3P marketplaces, data science, product development, and more. We’ve brought leaders from eTailers to speak, invited brands to share their experiences, and partnered with best-in-class service providers to give you the information you need to be successful in 2019 and beyond.

We will feature thought-provoking keynote speakers and highly-applicable breakout sessions that focus on four key areas:

 Amazon Success 

Designed for Amazon practitioners looking to learn the latest in tactics and strategies to optimize and better plan their Amazon business in 2019 and beyond. Key topics covered will include making the 3P marketplace work for you, better investing in Amazon’s marketing levers, identifying key Amazon programs for ’19, and getting smarter on strategic positioning on Amazon.

 Omnichannel Opportunities 

Designed for eCommerce team leads and senior retail executives looking to identify omnichannel winners and losers, optimize eCommerce content management, and optimize retail trade spend across key accounts.

 Reaching Today’s Consumer

Designed for digital marketing leaders looking to get smarter on the evolving path to purchase. Key topics covered will include identifying new opportunities in digital advertising and optimizing spend across digital platforms.

 Organizational Strategies 

Designed for senior retail executives looking to position their companies for retail success. Key insights will be shared on what’s working for brands when it comes to eCommerce teams, how brands are linking physical and digital channel strategies, and the benefits that can come from putting the consumer at the center of your strategy.

Become a Catalyst for Change 


Schedule of Events

Wednesday, September 12
6:00 pm | Welcome Reception


Thursday, September 13
7:00 am | Registration & Breakfast


8:00 am | Welcome & Opening Keynote Session

Walks Like a Duck, Quacks Like a Duck… Is it a Retailer? 

Russ Dieringer | Executive Director | Cleveland Research Company


9:15 am | Keynote Session

Are we Innovating or Conforming?

Robin Bienfait | CEO & Founder | Emnovate


9:50 am | Keynote Session

Where is Retail Going from Here? 

Chieh Huang | Co-Founder & CEO | Boxed


10:25 am | Keynote Wrap Up


10:30 am | Refreshment Break


10:50 am | Workshop Sessions

Taking Back Control of the 3P Marketplace 
General Session Room: Harbor A-F

Whitney Gibson | Partner | Vorys, Sater, Seymour and Pease LLP

Daren GarciaPartner | Vorys, Sater, Seymour and Pease LLP

Laura Erdman | Associate | Vorys, Sater, Seymour and Pease LLP


How to Win Share on Amazon via Data & Analytics 
Room: Harbor G

Michael Lagoni | Founder | Stackline


Building a Sustainably Profitable eCommerce Model 
Room: Harbor H

Raj Sapru | Director of Digital Strategy | Netrush

Pinky Gonzales | Head of Marketing | Netrush


12:00 pm | Lunch


1:15 pm | Breakout Session 1

Case Studies and Tear Downs of the Good, the Bad, and the Ugly Amazon Experiences 
General Session Room: Harbor A-F

Malcolm Faulds | VP of Marketing | Salsify


Making the Connection Between In-Store & Digital 
Room: Harbor G

Dan Bourgault | Former Head of Brand Partnerships | Instacart


Unilever: Building a Successful B2B Digital Strategy for Food Services  
Room: Harbor H

Mark White | Co-Founder & President | content26

Menno Van Der Eijk | Sr. Manager of Digital & eCommerce | Unilever Food Service


People-Based Attribution: Measurement for Omni-Channel Success  
Room: Harbor I

 Simon Poulton | Senior Director of Digital Intelligence | WPromote


2:15 pm | Breakout Session 2

Leading Edge Best Practices on AMS and AAP 
General Session Room: Harbor A-F

Patrick Miller | Co-Founder | Flywheel Digital

Abi Harmon | Senior Director, Client Services | Flywheel Digital


Predicting the Future of eCommerce Using the Global Marketplace as a Guide  
Room: Harbor G

 Eric Heller | Founder | Marketplace Ignition 


How to Win with the Homecenters Online 
Room: Harbor H

Mark Herbek | Executive Director | Cleveland Research Company

Matt Leiser | Director, Home Improvement Council | Cleveland Research Company


Driving eCommerce via Advanced Digital TV 
Room: Harbor I

Tracey Scheppach | CEO & Co-Founder | MatterMoreMedia


3:15 pm | Breakout Session 3

eCommerce Team Success Stories – Leading Brands Share Best Practices 
General Session Room: Harbor A-F

Russ Dieringer | Executive Director, eCommerce Council | Cleveland Research Company

Scott Sommers | Director, eCommerce Strategy | ShurTech

Brad Callahan | Director, eCommerce & Creative Services | Spectrum Brands

Laura Hyland | Vice President, eCommerce US | Henkel

Sonesh Shah | VP Marketing & Digital | Robert Bosch Corporation


500 Billion Reasons to Win with Walmart Digital Commerce 
Room: Harbor H

Mark Stamps | Director of Digital Commerce | The Harvest Group 

Michael Turner | Digital Commerce Lead | The Harvest Group


Risk and Reward – Consumer Confidence in Digital Technology  
Room: Harbor G

Ged King | CEO | SFW Agency

Ashley Dillon | Marketing Director | SFW Agency


Autonomous Commerce: Removing Friction for Your Consumers and Driving Sales for Your eCommerce Business 
Room: Harbor I

Megan Harbold | VP of eCommerce | The Mars Agency

Scott Erickson | Amazon Key Account Manager | 3M


4:15 pm | Breakout Session 4

“Alexa, How Can I Develop an Effective Voice Strategy”  
General Session Room: Harbor A-F

Dave Isbitski | Amazon

Ethan Goodman | SVP Innovation | The Mars Agency

Rob CiaffaglioneDirector of eCommerce | E.T. Browne Drug Company


Strategies & Tactics to Effectively Manage Your Brand Channel Strategy in a World of Dynamic Pricing, Self-Service Platforms, and Automation  
Room: Harbor G

Garrett Bluhm | Vice President of eCommerce, Marketplace Strategy | iServe


Data Driven Design 
Room: Harbor H

Larry Pluimer | Founder | Indigitous


Creating a Lean, Mean Data Team  
Room: Harbor I

Jim Horey | Founder & CEO | ReviewBox


5:00 pm | Cocktail Reception


*Agenda, speakers & schedule are subject to change

Cleveland Research Company

1375 E 9th St #2700
Cleveland, OH 44114