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CRC’s 2019 eCommerce Summit

Why Come?

Attendees come for one reason: to get answers to their most pressing questions on Amazon & omnichannel accounts like Walmart.com & HomeDepot.com.

Who’s It For?

Designed for VPs of eCommerce, Amazon account managers & the dot.com managers of omnichannel accounts, CRC’s event features forward-thinking keynotes, application-based breakouts & plenty of networking opportunities.

What Questions Will You Answer?


What are best practices for Walmart.com’s new digital activation options and how can we grow our business faster?

Mark Stamps, Harvest Group

Does online really matter to Target and how should we think about it in the context of our B&M business with the retailer?

Chris Cummings, The Bluebird Group

How is Home Depot keeping up with Amazon in Home Improvement eCommerce, and how can brands best invest with this leading omnichannel retailer?

Mark Herbek & Matt Leiser, Cleveland Research

Market Overview – How is the competitive landscape changing in grocery and where should we focus our efforts?

Scott Bender & John Selio, Cleveland Research

Shopper Insights – How is the Modern Consumer shopping differently, what role does Amazon play, and what matters in reaching them?

Laura Decker & Oksana Pelts, Cleveland Research

Case Study with Dean Foods – How our organization capitalized on the nascent online grocery opportunity and where are the next opportunities.

Neha Mallik, Dean Foods

B2B – How is the foodservice industry shifting to eCommerce, what are distributors investing in, and what opportunities exist for manufacturers?

Adrienne Moncrief, Cleveland Research

Winning on Amazon

Amazon Foundational Understanding – How is Amazon different from the ordinary retailer and how do they measure success and what does our vendor manager care about?

Darcy Meier, Vi-Jon

How can we approach Amazon’s annual vendor negotiations collaboratively, resulting in better outcomes for both us and Amazon?

Daniel Duty, Conlego

Channel Strategy from a Brand’s Perspective- What does B2B look like in a world of Amazon, Marketplaces and Pricing Transparency?

Sam Mullins, GOJO

How are manufacturers and 3rd parties optimizing their supply chains for Amazon success?

Speaker to be announced shortly

Amazon Advanced Marketing – What are the latest advanced strategies and tactics for DSP on Amazon?

Speaker to be announced shortly

Amazon Advanced Marketing – What are the latest advanced strategies and tactics for paid search on Amazon?

Speaker to be announced shortly



Brand Panel – How have manufacturer peers gained back control over pricing, assortment, and content on Amazon’s marketplace?

Whitney Gibson, Vorys; Charlie Ninegar, Spy; Robin Gabel, Yogi Tea; Denise Zmuda, Zebra Technologies

Organizational Strategy – What does good look like for eCommerce teams?

Jim Braun, Cleveland Research

Commerce Marketing – How do commerce marketing options compare across accounts and what does that mean for allocating spend?

Speaker to be announced shortly

Who’s doing eCommerce-optimized packaging well and what is the impact to the business?

Speaker to be announced shortly

Additional sessions to be announced at a later date
*Topics subject to change
**Depending on if we lay out times, subject to change


What Have Past Attendees Said About the Event?

“Always educational and thought-provoking day of speakers and networking.”

“The speakers were very frank about their experiences, both good and bad.”

“Getting confirmation of what we are doing or learning new things that can assist us going forward managing our eCom business.”

“The data CRC shared and general ideas from all groups about the future of eCom was valuable.”

“Each keynote speaker had relevant calls-to-action, it was a great way to start the day. I appreciate everyone’s personal stories and perspective on what’s happening in the world of eComm – great presentation styles and engagement with participants.”










 Wednesday, September 11

Evening Networking Reception

 Thursday, September 12

8:00 am – 5:00 pm
Highly Productive one-day event packed with keynotes, breakouts, and networking opportunities


Westin Seattle
1900 5th Ave
Seattle, WA 98101
(888) 627-8513

Reference: Cleveland Research Company 2019 eCommerce.  The room block will close August 19, 2019.

Click here to reserve your room

2019 Speakers 

Russ Dieringer
Executive Director

Jim Braun
Director, eCommerce Council

Oksana Pelts Director, eCommerce Council

Laura Decker
Market Research Associate

Mark Herbek
Executive Director

Matt Leiser
Director, Home
Improvement Council
Cleveland CRC

Scott Bender
Senior Analyst

John Selio
Research Associate

Adrienne Moncrief
Director, Foodservice Council

Mark Stamps
Director of Digital Commerce
The Harvest Group

Whitney Gibson
Vorys, Sater, Seymour & Pease LLP

Christopher Cummings
The Bluebird Group

Neha Mallik
Director of Sales
Dean Foods

Darcy Meier
Senior Director – eCommerce

Daniel Duty
Founder & CEO

Sam Mullins
Vice President – eCommerce
GOJO Industries


Charlie Ninegar
Vice President of Revenue

Robin Gabel NAM: eCommerce, Mass, Food
Yogi Tea

Denise Zmuda Senior Director, Channel Strategy
Zebra Technologies


See Photos from the 2018 eCommerce Summit 

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Westin Seattle
Sep 12, 2019
8:00 am - 5:00 pm
Westin Seattle
1900 5th Ave
Seattle, WA 98101 United States

Cleveland Research Company

1375 E 9th St #2700
Cleveland, OH 44114